Privacy Policy

We take care to safeguard your personal data.

This document provides information on how we process your data, as well as your rights in accordance with data protection legislation.

This data privacy statement clarifies the type, scope and purpose of the processing of staffing data in the context of our website (hereinafter referred to as the “website”).The data privacy statement is applicable regardless of the domain and devices used (e.g. office, mobile, etc.).

When we talk about data, we reference your staffing data. This includes all information that can be used to identify you as a person, directly or indirectly.

The type of data processed and how it is processed will depend mainly on the type of service used.

In our Privacy Policy, we use various other terms in the direction of the General Data Protection Regulation (GDPR). These include terms such as processing, restriction of processing, profiling, pseudonymisation, controller, processor, consignee, third party, consent, supervisory authority and international organisation.  In Art. 4 GDPR you will find the definitions of these terms.

Information about your transfer of third party data: If you transmit staffing data about your partner, family members or other third parties (such as guarantors), please inform them of the processing of their staffing data by Stellantisl Bank and refer them to this privacy statement. If so, you must ensure that these individuals have given their consent to the transmission of their data.

Stellantis Bank SA Stellantis Green Campus 78300 Poissy, France (hereinafter referred to as “Stellantis Bank” or “the Bank”) is responsible for processing the processing tasks described in this document. Tel. 02 56 80 90 84, client.opelbank@stellantis-finance.com

You can contact our Data Protection Officer at the following contacts: Stellantis Bank SA 2, boulevard de l’Europe 78300 Poissy, France, or by e-mail to dataprotection.france.opelbank@stellantis-finance.com

If you use the website only for information purposes, i.e. if you do not register or transmit information to us, we will only collect staffing data transmitted to our server by your browser. Before visiting our web plant solely for information purposes, we will collect the following access data that we demand for technical reasons in order to be able to display our web plant and guarantee its stability and safety. This access data includes the IP address, the date and time of the demand, the content of the demand (e.g. the name of the specifically queried web plant), the access status/HTTP code, the URL of the referrer (previously visited page), the browser type and version and the operator system.

If you start a chat conversation (online dialogue), we also process the staffing data: identification information, credentials, chat content, assigned user ID, login time.

In addition, we will also receive your staffing data directly from you if you contact us using the contact form or by e-mail. The data staffing in this connection include, for example, name, address, e-mail address and telephone number (‘contacts’).

We process your staffing data in accordance with the GDPR and Law No. 78-17 of 6 January 1978 as amended for the following purposes and in compliance with the following legal grounds:

In connection with the performance of pre-contractual and contractual obligations (item 6(1b) GDPR) and on the basis of statutory requirements (item 6(1c) GDPR):

On the demand, we process your data for the purpose of pursuing our legitimate interests or those of third parties. To this end, we pursue the following legitimate interests in particular:

For certain staffing data processing (for example if you contact us or in the context of the use of cookies), we will inform you separately and ask you to explicitly consent to this processing (for example for advertising purposes). Please note that you may withdraw this consent at any time with effect for the future. The revocation of your consent may be made to the contact data mentioned above.

Within the Bank, and in accordance with applicable data protection laws, access to your data will only be provided to employees who have demand of this information to fulfil our contractual and legal obligations. Our contractors can also obtain data for this purpose. The fields covered are: customer service, IT services, telecommunications, consulting and consulting, and distribution and marketing.

These data are processed both within the European Union and outside (United Statuses or India). Please note that we have agreed standard EU data protection clauses with your data consignees for countries that are not subject to an adequacy decision by the European Commission in accordance with item 45 of the GDPR, in order to safeguard your data and achieve an adequate level of protection. You have the option to receive or review a copy of the current EU standard data protection clauses. If necessary, please contact us at the contacts indicated above.

Outside the bank, information about you will only be transmitted to third parties if there is a legal basis mentioned in “For what purposes do we process your data?” or if you have consented to the data transfer, or if we are legally obliged to transmit the data.  If your demand (by form or e-mail) relates to a motor insurance contract, we will share your data with our insurance product cooperation partners.

Your data is processed for the time strictly necessary to achieve the purposes for which it was collected and will be deleted when the lead-times legally provided for expire. If necessary, we will process and store your staffing data as part of your contact demand. In addition, we are subject to various obligations to keep documents for a specific period, in particular for purposes of proof or in forecast of any litigation until the limitation period of the task in question.

For safety reasons (e.g. to correct incorrect or fraudulent tasks), log file information is stored for a maximum period of 30 days and subsequently deleted (see above “Where your data is obtained and how it is used”). Data which must be retained for evidentiary purposes shall be exempted from the deletion requirement until the respective incident has been definitively clarified.

With regard to your data and the processing of your data, you can exercise the following rights:

To assert your rights, please contact us directly using the contacts above (see “Who we are?” above).

As part of our website, you must provide your staffing data necessary for the use of our website for technical or computer safety reasons.

If you wish to contact us, you are only obliged to provide the staffing data necessary for the processing of your demand. Otherwise, your demand cannot be processed.

In general, we do not use a fully automated decision-making process in accordance with Art. 22 GDPR or profiling when you access our website, or when you wish to contact us. If we use automated decision processing in other cases, we will notify you separately when required by law.

We use cookies on our web plant. Cookies are small text files, usually compounds of alphanumeric characters, that are stored on the user’s computer when it visits certain web pages.

Some of these cookies are critical to the functioning of our web plant, while others help us improve our web plant by giving us an insight into how you use the web plant. You can accept or reject cookies.

By default, we only use technically necessary cookies. The necessary cookies allow us to activate the basic functionality of our web plant. Without these cookies, the web plant cannot be displayed correctly or some zones may not work correctly.

We only use cookies that are not necessary for the functioning of the web plant (“non-core cookies”) if you have given your explicit consent via our cookie banner. Non-essential cookies that we use on the web plant are so-called statistical cookies.

These cookies allow us to analyse the use of the plant in order to measure and improve performance.

You may return to our cookie parameters at any time and review the nature and purpose of these cookies, make changes to your preferences and decide whether to accept them.

You can choose to accept the deposit of cookies on your terminal and reconsider this decision at any time by using the following link to our cookie Parameters. You can do this individually or by category.

You can also block the storage of cookies by changing the parameters of your internet browser (please refer to your browser's help page for information on how to set cookies).

In the context of constantly evolving technical and economic conditions, we regularly update our data protection statement. The current version is available at https://www.moncompte-ofs.fr/. In the event of major changes, if you are a customer, we will inform you individually through the usual means of contact.